COVID-19 Health and Safety Protocols

Approach to Casino Operations

The following health and safety guidelines are being implemented by Cowboys Casino upon reopening properties.

The guidelines will be adhered to, and reflected accordingly, in the detailed site-specific plans that have been prepared for each operating environment while complying with all current Alberta public health recommendations and guidelines- these plans are subject to change.  These safety practices will be regularly reviewed and adjusted based on the most current advice of the Province of Alberta and the Chief Medical Officer of Health as well as guidance from the AGLC.

We have enhanced our current operating standards with new rules for cleaning, physical distancing, and Personal Protective Equipment (PPE). Providing a safe environment for employees to work and customers to enjoy themselves is possible by strictly adhering to Alberta Health Services and the requirements of the Alberta Occupational Health and Safety Act.

Our industry uses cleaning products and protocols which meet Alberta Health Services guidelines and are approved for use against viruses and bacteria. We are working with our vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE is available to ensure our employees, customers, and charities can safely return to our properties.

Physical distancing and the use of a face covering will apply to all aspects of gaming properties. For employees and customers, standing at least two meters away from others while in lines or moving around the property. Layout of our Centre Bar tables, one-way traffic, electronic gaming machines, table games including poker and other areas will be arranged to encourage appropriate distancing by removing seats or installing physical barriers.

Alberta’s gaming industry always operates with oversight and controls. All health and safety practices implemented by Alberta gaming site operators will be in compliance with the Gaming, Liquor, and Cannabis Act, applicable AGLC operating guidelines and in accordance with guidance from Public Health Alberta. The AGLC will continue to provide inspections and audits of sites and will have an on-site presence. The AGLC will further continue to oversee conduct & manage responsibilities and work cooperatively with operators.

LAST UPDATED SEPTEMBER 21, 2020

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